Why was my payment declined?Updated 2 months ago

If your payment didn’t go through, it may be due to one of the following common reasons:

• Incorrect payment details: Please double-check that your card number, expiry date, CVV, and billing address are entered correctly.
• Card restrictions: Some cards may have restrictions on online or international purchases.
• Insufficient funds: Ensure there are enough available funds in your account.
• Bank authorization issues: Occasionally, your bank may block a transaction as a precaution and require you to approve the purchase.
• Technical issues: Temporary connection issues can sometimes prevent a payment from processing successfully.

If you’ve checked all the above and are still having trouble, we recommend contacting your bank or payment provider for further assistance. Alternatively, you can try a different payment method at checkout. 

If the issue continues, feel free to contact us here and we’ll be happy to help.