Refund Methods We’ll always return your refund using the original payment method used at the time of purchase. . Here are a few examples: Paid with PayPal? Your refund will go straight back to your PayPal account. Used a credit or debit card? The...

Refunds are always processed back to the original payment method used at the time of purchase.&#xA0;Below is a guide to how this works depending on how you paid:If you paid using a credit or debit card, your refund will be returned to the same card.If you paid via PayPal, the refund will be sent directly back to your PayPal account.If you used Afterpay, your refund will be processed through Afterpay. Any remaining scheduled payments will be automatically adjusted where applicable.If you paid using a JOHNNY BIGG gift card, your refund will be issued as a new gift voucher for the same amount.If you have any issues with receiving your refund, please contact us <a href="https://johnny-bigg.gorgias.help/en-GB/contact" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;

How will I be refunded?

We aim to process your return and issue a refund to your original payment method within 1-2 business days of it arriving at our warehouse. During busy times—like public holidays or sale periods—there may be slight delays, but we’ll do our best to...

We aim to process your return and issue a refund to your original payment method within 1-2 business days of it arriving at our warehouse.During busy times, like public holidays or sale periods, there may be slight delays, but we&#x2019;ll do our best to get your refund to you as quickly as possible.If you&#x2019;ve received confirmation that your return was delivered but haven&#x2019;t seen a refund after a few days, please contact us <a href="https://johnny-bigg.gorgias.help/en-GB/contact" style=" text-decoration: none;" target="_blank" rel="noopener noreferrer">here</a> and we&#x2019;ll be happy to look into it for you.

When will I receive my refund?

Shipping Costs Please note that original shipping and handling charges are non-refundable. Additionally, return shipping costs are not covered by JOHNNY BIGG unless the item is deemed faulty. Faulty Items If you have received a faulty item, please...

Original shipping and handling charges are non-refundable. Additionally, return shipping costs are not covered by JOHNNY BIGG unless the item is deemed faulty.

Will I be refunded for shipping charges?

Available Monday to Friday 9am to 5pm (Australian Eastern Standard Time) excluding public holidays by calling 1300 564 669.

JOHNNY BIGG

Refunds

Returns and Refunds

What are the different fit types available at JOHNNY BIGG?

Can you help me find my size?

Am I able to leave feedback about a product I have purchased?

Product and Sizing

How does Click & Collect work?

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Click and Collect

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Social Responsibility

Feedback, Stores & Social Responsibility

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My Account

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Payment and Gift Cards

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Shipping

Why was my order returned to sender?

My tracking says my order has been delivered but I haven't received it, what do I do?