Click and Collect
How does Click & Collect work?
Click & Collect is a quick and convenient way to shop online and pick up in store. Here’s how it works: 1. Choose Your Store at Checkout When placing your order online, use the store locator at checkout to find your nearest participating Johnny...
Why isn't Click & Collect available for the item I need?
We do our best to make most products available for Click & Collect, but sometimes stock may be unavailable at your chosen store. This can happen due to: Recent in-store sales Stock discrepancies Items being damaged or unsellable What Are My...
Can I cancel my Click & Collect order?
Yes, you can cancel your Click & Collect order if you no longer need it. How to Cancel There are a couple of easy ways to cancel: 1. Contact the Store Directly The quickest way is to call the store where your order is being held. You’ll find their...
How can I return a Click & Collect order?
Click & Collect orders follow the same return process as any other online order. So whether you’ve picked up in store or received your delivery at home, the options below apply to you. In-Store Returns & Exchanges You're welcome to return or...