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Have you received my return?Updated 2 months ago

We’ll keep you informed throughout the entire return process to ensure a smooth experience. As soon as your return arrives at our warehouse:

  1. A refund will be processed within 1-2 business days
  2. You’ll receive a confirmation email once the refund is issued

Kindly note, we are unable to process your return until we have physically received the item.

If you’re not using our returns portal, we strongly suggest returning your parcel with a tracking number. This helps us assist you in the event your parcel is delayed or lost in transit.


If you're having issues with your return, please contact us here.



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